| The Basics:
RWC Sevens LIVE is the official worldwide online offer for on demand access to video from the 2009 Rugby World Cup Sevens from Dubai, 5-7 March, 2009. Pricing: US$6.99; Video Availability: All matches played on Pitch No. 1 are available on demand. A number of key matches from pitch No. 2 are available On demand. See ' What is included in the RWC Sevens LIVE offer?' in Product FAQs for more details. Video Formats: All matches will be available in Flash format to stream at 200kbps and 500kbps. Content Viewing Duration: Content will be available until 31 March, 2009. Territorial Availability: Available worldwide. | System Requirements:
|
Product FAQs:
- What is included in the RWC Sevens On Demand offer?
- Does this include every match from the 2009 RWC Sevens?
- Is this available all over the world? What countries can I watch from?
- Is commentary available for the matches?
- What options do I have to purchase RWC Sevens On Demand content?
- When will the matches be available to watch?
- How long do I have access to the video content?
- How do I view RWC Sevens On Demand videos?
General FAQs:
- How do I purchase a RWC Sevens On Demand Pass?
- Can I purchase single matches on Pay-Per-View?
- How do i pay?
- What are the system requirements?
- Do you support the Macintosh or Linux operating systems?
- Is my credit card transaction secure?
- Nothing is happening after i try to register. How come?
- I have paid my money, but I cannot watch the video. Why?
- How do i contact customer service support?
General Video and Computer FAQs:
- When will the On Demand content be available?
- What is Video on Demand?
- Can I make the picture larger?
- Can I watch the video service on my work PC and my home PC?
- Can I purchase single matches on Pay-Per-View?
- Can I log in multiple times with a pass?
- Do I need a broadband internet connection?
- In the past I have had problems with buffering when watching video over the internet. What can i do to ensure that I will be bale to enjoy the video experience?
What is included in the RWC Sevens On Demand offer?
RWC Sevens On Demand lets you watch every match played on Pitch No. 1 from the 2009 Rugby World Cup Sevens being played in Dubai, UAE, from 5-7 March, 2009.
Please note that the Women's RWC Sevens Cup final, Cup semi finals and a number of other matches will be played on Pitch No. 1 and are included as part of the RWC Sevens On Demand content offer. The other women's matches on Pitch No. 1 are:
Australia v China
Netherlands v France
England v USA
Japan v Russia
New Zealand v Italy
South Africa v Uganda
Spain v Thailand
Canada v Brazil
All matches on Pitch No. 1 are available to view on demand as a flash format video stream.
In addition to Pitch No. 1 coverage, we will also be making the following matches from Pitch No. 2 available:
5 March:
Men: Australia v Portugal
Men: France v USA
6 March:
Men: New Zealand v Arabian Gulf
Men: England v Tunisia
Women: New Zealand v Uganda
Men: Canada v Japan
Women: England v Russia
Women: Japan v USA
Men: Argentina v Wales
Men: South Africa v Scotland
Women: New Zealand v South Africa
Women: Russia v USA
Women: England v Japan
7 March:
Women: quarter final Cup
Women: quarter final Cup
Women: quarter final Cup
Women: quarter final Cup
Does this include every match from the 2009 RWC Sevens?
No. Please note that only matches played on Pitch No. 1 will be available On Demand as part of the RWC Sevens On Demand service. Selected matches listed above will be available On demand only from Pitch No. 2. To see the full men's match schedule go to
http://www.rwcsevens.com/men/fixtures/index.html. To see the full women's match schedule go to
http://www.rwcsevens.com/women/fixtures/index.html
Is this available all over the world? What countries can I watch from?
Yes, RWC Sevens On Demand is available worldwide.
Is commentary available for these matches?
Yes and No. English language commentary is included on all matches played on Pitch No. 1. However, the matches listed above from Pitch No. 2 will not include match commentary.
What options do I have to purchase RWC Sevens On Demand content?
ON DEMAND PASS:
The On Demand Pass includes all matches played on Pitch No. 1, as well as those listed on Pitch No. 2 above, over the course of the RWC Sevens three-day Tournament from 5-7 March inclusive and is priced at US$6.99.
When will the matches be available to watch?
All matches on Pitch No. 1 and those listed above on Pitch No. 2 are now available On Demand.
How long do I have access to the video content?
You will have access until 31 March, 2009.
How do I view full match rugby videos?
After you purchase an On Demand Pass, click on the Return button and click on the On Demand stream or select a match On demand. If you choose to go to the 'On Demand' page the video stream will commence. If you choose to go to the 'On demand' page, you will be taken to a list of on demand matches. Once you click on one of the matches the video stream will commence.
Back to Top.
How do I purchase an RWC Sevens On Demand Pass?
First review the system requirements in this FAQ. See specific instructions on the RWC Sevens On Demand home page and subscription page. Test that you can view video by clicking on the test video on the subscription page. To purchase a pass click the "Buy Now" button next to the pass you want.
Next, you'll need to register as a new user by providing some basic information about yourself, including your name, address and e-mail details.
During the purchase process, you will need to provide your credit card information. Once you've registered and purchased an offer, we will confirm your purchase and RWC Sevens On Demand content will then be accessible to you.
How do I pay?
You can pay using MasterCard , Discover or VISA through the Stream UK payment portal.
Can I purchase single matches on pay per view?
No. There is no option to buy single matches on pay-per-view.
What are the system requirements?
RWC Sevens On Demand minimum requirements are:
Windows OS: Windows 2000, XP or Vista with Time and Date set accurately
Mac OS X
Internet Explorer 6.0 or higher with cookies enabled (default setting)
Firefox 3.0 or higher with cookies enabled (default setting)
Flash 8 or higher
Broadband connection (Speed of 300 kbps or higher) Dialup connection is not recommended for this offering
Don't have Flash Media Player?
Click here to get it.
Do you support the Macintosh or Linux operating systems?
Yes, the On Demand flash format streams will work using the Macintosh or Linux operating systems.
Is my credit card transaction secure?
You can rest assured that your credit card information is secure because we use a highly sophisticated online encryption service for transporting your credit card information.
This is located within the Flash player that manages your subscription and/or login, rather than in the whole web page. There is no need for the web page to contain an SSL certificate (and therefore be a 'https' rather than a 'http' page) as the encryption is managed within the Flash player.
Nothing is happening after I try to register. How come?
You'll need to turn off the pop up blockers. You can either turn them off or hold down the Ctrl-key while clicking register.
I've paid my money but I can't watch the video. Why?
Please check the email account that you used to log on. This will contain a message from us detailing your user name, which is your email address, and your assigned password. If you don't see this email you may need to search in your spam folder.
Once you have located this information, return to the RWC Sevens On Demand section of
http://www.rwcsevens.com/ and click on Subscibe/Log In. In the Log In area, enter your user name and password. You should now be able to watch video.
How do i contact customer service support?
Customer support will be provided by email - follow the links to send an email to rwc7support@irb.com In the unlikely event that the email support cannot help you with your enquiry, Please feel free to write to deltatre media - media house, 3 Palmerston Road, London SW19 1PG. +44 208 545 1500.
When will the On Demand contents be available ?
On Demand content is available now.
What is video on demand?
After the match is over, streaming video files are made available to watch whenever you want to watch them.
Can I make the picture larger?
Yes, there are two ways to make the picture full screen. The easiest way is to just double-click on the video after it starts playing and the screen size will change to full screen. You can click the full screen control located in the lower right corner of the flash video player controls area (use the Escape key to exit full screen mode).
Can I watch the video service on my work PC and my home PC?
You can watch this service on up to three computers no matter where they are located, but you cannot watch on multiple devices at the same time
Can I log in multiple times with a Pass?
Yes. You can enter and exit the video service as many times as you like.
Do I need a broadband Internet connection?
A broadband connection is required for best results.
In the past I have had problems with buffering when watching video over the internet. What can I do to ensure that I will be able to enjoy the video experience?
We recommend you test your service to make sure it will support the bandwidth requirements for streaming video. Our videos are streamed at 200kbps and 500kpbs. Bandwidth depends on your Internet Service Provider. It can be affected by network traffic and other users at your location. We suggest the following:
- Search the web for a "test DSL connection" to find sites where you can test the speed and quality of your connection.
- Turn off any other programs that are sharing your connection like other browser windows and email programs.
- Re-start computer to close other programs that may be running in the background.
Do you want to subscribe? Then click here!
Back to Top.
Still need help? Click Here to send an email to Technical and Billing Support.
